FOOD SAFETY
SAFE FOOD IS THE FIRST INGREDIENT.
We run our kitchen according to international food safety standards. Here is exactly what that means, step by step.
CERTIFIED MANAGERS
A ServSafe Food Protection Manager leads every shift.
HACCP FLOWS
Written procedures based on the HACCP food safety system.
THIRD-PARTY AUDITED
An independent auditor inspects us on a fixed schedule.
FROM DELIVERY
TO YOUR HANDS
Six checkpoints, logged every day. Each one has a critical limit set by our HACCP plan.
APPROVED SUPPLIERS
Bread ingredients, meat and produce only from vetted suppliers.
Supplier list reviewedRECEIVING
Every delivery checked and logged on arrival.
Cold items at 5°C or belowSTORAGE
Labelled, dated, first in first out.
Fridge 5°C or belowPREP
Separate boards and tools for raw and ready-to-eat.
Color-coded toolsCOOKING
Core temperature checked with a probe.
Poultry 74°C or aboveHOLDING + SERVING
Hot stays hot, cold stays cold, gloves on.
Hot 57°C+ · cold 5°C or below
CERTIFICATES
HACCP / ISO 22000
ServSafe Food Protection Manager
Third-party audit report
ALLERGEN GUIDE
Swipe sideways to see every allergen.
| Item | Gluten | Egg | Soy | Fish sauce | Dairy | Pork |
|---|---|---|---|---|---|---|
| Banh mi | ||||||
| The Classic | Contains | Contains | Contains | Contains | Not in this item | Contains |
| Grilled Pork | Contains | Contains | Not in this item | Contains | Not in this item | Contains |
| Lemongrass Chicken | Contains | Contains | Contains | Contains | Not in this item | Not in this item |
| Garden Veggie | Contains | Not in this item | Contains | Not in this item | Not in this item | Not in this item |
| The Boy Special | Contains | Contains | Contains | Contains | Not in this item | Contains |
| Egg + Pate | Contains | Contains | Contains | Not in this item | Not in this item | Contains |
| Combos | ||||||
| Lunch Combo | Contains | Not in this item | Not in this item | Not in this item | Contains | Not in this item |
| Office Box | Contains | Not in this item | Not in this item | Not in this item | Not in this item | Not in this item |
| Drinks | ||||||
| Iced Milk Coffee | Not in this item | Not in this item | Not in this item | Not in this item | Contains | Not in this item |
| Bac Xiu | Not in this item | Not in this item | Not in this item | Not in this item | Contains | Not in this item |
| Coconut Coffee | Not in this item | Not in this item | Not in this item | Not in this item | Contains | Not in this item |
| Kumquat Tea | Not in this item | Not in this item | Not in this item | Not in this item | Not in this item | Not in this item |
Combos also contain the allergens of the banh mi you pick.
QUESTIONS
What does "international food safety standards" mean here?
Our procedures follow HACCP flows: we map every step from delivery to the counter, set critical control points with clear limits, and log them every day. Our managers hold ServSafe certification and an independent auditor checks us. We also hold the certificates required by Vietnamese law.
Can I order without pâté, chili or pork?
Yes. Ask when you order and we leave it out. Garden Veggie has no meat or pâté at all. Everything is made in one kitchen, so if you have a serious allergy, tell the team before you order.
How fresh are the vegetables and herbs?
Cucumber, herbs and chili are washed and cut every morning, and our pickles are made in-house in small batches, so nothing sits around.
Who do I contact about a food safety concern?
Send us a message with the topic Feedback, or write to us on Messenger. Tell us when and where you ordered. A manager reads every food safety report and gets back to you.